- Privacy policy -
Synex respects your privacy and complies with the Act on Promotion of Information Network Usage and Information Protection. The company will disclose how the personal information provided by customers is used, the purpose for which it is used, and the measures taken to protect it through the Personal Information Protection Policy.

■ Information Collection and Use
To securely protect your personal information, we adhere to the following collection and use terms:
We inform you that customer inquiries cannot be registered.


■ Personal Information We Collect
We collect the following personal information to respond more accurately and promptly to customer inquiries:
- Information collected: Customer name, email, contact information
- Method of collection: When you apply for counseling


■ Purpose of Collection and Use of Personal Information
We collect information to enhance the quality of our website operations and customer services.


■ Retention and Use Period of Personal Information
In principle, once the purpose of collecting and using personal information is achieved, we will promptly destroy the information. However, the following information will be retained for specified periods for the reasons stated:
- Retained items: Customer name, email, contact information
- Basis for retention: Improving customer response and convenience
- Retention period for consultation requests and inquiries from exclusive resident customers: Within 30 days after receipt of the inquiry
- Retention period for seminar pre-registrations: Until the end of the seminar


■ Right to Refuse Consent and Consequences of Refusal
- You have the right to refuse the collection of personal information. We provide a "Consent" procedure where you can choose to "Agree" or "Disagree." Personal information will only be collected with your consent.
- Refusal to provide personal information will prevent you from accessing Q&A and receiving information from the company.


■ Protection of Personal Information
To protect your personal information and handle complaints related to it, we have designated the relevant department and a personal information manager as follows:


■ Providing Personal Information
In principle, we do not disclose your personal information to external parties. However, exceptions include:
- Cases where users have given prior consent
- Requests from investigative agencies in accordance with legal provisions or procedures prescribed by law for investigative purposes


■ Outsourcing of Personal Information
We do not outsource personal information.


■ User Rights and Their Exercise
You and your legal representative may view or modify your personal information, including that of children under 14, at any time, and may request termination of registration.
To view or modify personal information, click "Leave Membership" to cancel membership or "Change Membership Information" to view, correct, or withdraw directly.
You may also contact the personal information manager by phone or email for prompt action. If errors in personal information are corrected, we will not use or provide the information until corrections are completed.
If incorrect personal information has been provided to a third party, we will promptly notify them and correct the processing result.


■ Installation, Operation, and Refusal of Automatic Collection Devices for Personal Information
We operate cookies that occasionally store and retrieve information. Cookies are small text files sent to your browser by the server used to run our company's website, stored on your computer's hard drive. We use cookies for the following purposes:


■ Purpose of Using Cookies
- Provide targeted marketing and personalized services by analyzing the frequency and duration of visits by members and non-members, identifying user preferences and interests, tracking activities, and participating in various events.
You have the option to install cookies. Therefore, you can accept all cookies through your web browser settings, check each time a cookie is saved, or refuse to save all cookies.


▶ Declining Cookie Settings
For example, in Internet Explorer, go to "Tools > Internet Options > Privacy" on your web browser to decline cookie settings. However, refusal to accept cookies may affect service availability.


▶ Expiration of Cookies
Cookies expire upon browser exit or logout.


▶ Consent to Privacy Policy
By clicking "I Agree to the Privacy Policy," you consent to the terms stated.


1) Personal Information Manager
- Name: YoungSoo Kim
- Team: Management Planning Group
- Position: Managing Director (HR/Legal)
- Phone: 82-2-6202-3300
- Email: ysookim@synex.co.kr


2) Personal Information Officer
- Name: HyunSang Han
- Team: Management Planning Group
- Position: ICT Team
- Phone: 82-2-6202-3300
- Email: ict@synex.co.kr

You may contact the designated personnel regarding any personal information-related complaints arising from using our services. We will respond promptly and comprehensively to your report.

For reporting or consulting on other privacy infringements, please contact the following organizations:

1. Private Dispute Resolution Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Internet Crime Investigation Center, Supreme Prosecutors' Office (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)